Privacy Policy
Bivvy, Inc ("Bivvy," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your information when you visit www.trybivvy.com (the "Site") or interact with our services.
1. Key Principles
- We collect only the information needed to process your kit requests and improve our service.
- We never sell or rent your personal information.
- You can access, update, or delete your data at any time.
- We comply with all applicable U.S. privacy laws and strive for transparency.
2. Information We Collect
A. Information You Provide to Us
When you fill out a form, request a Bivvy Kit, join the waitlist, or contact support, we collect:
- Name and mailing address
- Email address and telephone number
- Optional details such as referral source or estimated item value
B. Information We Collect Automatically
We use cookies and log files to gather non-identifiable analytics, including:
- IP address and browser type
- Pages viewed and time spent
- Referring URL and click-stream data
These cookies help us deliver a smoother, personalized experience; they do not reveal your identity.
3. How We Use Your Information
- Ship fully-insured appraisal kits to your address
- Evaluate your items and email a no-obligation offer
- Send transactional emails (quotes, payment confirmations, tracking links)
- Improve our website performance and customer experience
- Conduct research, analytics, and security monitoring
4. Third-Party Services
We rely on vetted service providers—such as email platforms, payment processors, shipping carriers, and analytics tools—to operate Bivvy. These partners may receive limited personal data solely to perform their functions and are contractually required to protect it.
5. Security
Bivvy uses SSL encryption, access controls, and industry-standard safeguards to protect your information in transit and at rest. No Internet transmission is 100% secure, but we continuously review and enhance our security practices.
6. Your Choices
Update / Delete: Email support@trybivvy.com to modify or remove your data.Marketing Opt-Out: Click "unsubscribe" in any promotional email or contact us.Cookies: Adjust your browser settings to refuse cookies; some features may not work as intended.
7. Children's Privacy
Bivvy does not knowingly collect personal information from children under 13. If you believe we have inadvertently done so, please contact us and we will promptly delete the data.
8. Business Transfers
If Bivvy undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify you via prominent notice on the Site for at least 30 days before any change of ownership takes effect.
9. Legal Requirements
We may disclose personal information when required by law or to protect our rights, property, or safety.
10. Data Retention
We keep your data only as long as your account is active or as needed to provide services and meet legal obligations. You may request deletion at any time (see "Your Choices" above).
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in technology, law, or our services. If we make material changes, we will post a notice on our homepage and update the "Last updated" date.